Purpose of the training
Good Communication tops most people’s list of workplace skills. The ability to give and receive feedback effectively is one of the most important parts of person to person business communication. This workshop is designed to help you improve your managerial skills in giving and receiving feedback in the workplace and create desired job performance and cultivate a teamwork-focused environment.
This valuable workshop and consecutively organized coffee sessions will help you to present your ideas and receive feedback more effectively. With a little practice, feedback sessions will turn into tools that will help you and your team to improve job performance and meet your goals. Following the workshop, we will organize two coffee sessions where you can practice with your colleagues while giving and receiving live feedback in order to improve your skills within this forte.
Target Audience
Managers and executives who need to improve the business performance of direct reports and co-workers through effective feedback.
Workshop Content Overview
Essentials of Feedback in Workplace
The Power of Feedback
- What is Feedback?
- How Do We Give Feedback in the Workplace?
- Misperceptions About Feedbacks
Creating Detailed Feedback
- Detailed Feedback is Specific
Planning Effective Feedback
- Why You Should Plan Your Feedback
- Ask These Questions When Planning Your Feedback
Steps for Giving Effective Feedback
- Preparing to Give Your Feedback
- Choosing an Appropriate Time and Place
- Basic Steps For Giving Reinforcement and Redirection
- Staying on Track and Providing Higher Level of Information
Steps for Receiving Effective Feedback Effectively
- How Do You React to Feedback?
- Listening & Learning From Feedback
- Don’t Be Afraid to Ask Questions
- Staying Calm and Cordial
Feedback & Communication Styles
- How Styles Affect Feedback
- Understanding the Communication Styles of Others