En son ne zaman kendinize değerli bir yatırım yaptınız?

Speak & More
Üst Düzey bir yönetici olarak İngilizce konuşmanız arzu ettiğiniz seviyede değil mi?
İngilizce konuşma ve sunum becerilerinizle istediğiniz etkiyi bırakamıyor musunuz?
Öyleyse, altı ay içerisinde akıcı İngilizce konuşmanızı sağlayacağız.
Bugüne kadar yüzlerce profesyonele yabancı uzmanlarımızla destek verdik. Size de yardımcı olabiliriz.
Daha önceleri farklı eğitimler almış ve memnun kalmamış olabilirsiniz.
Speak & More gelişim programından sonra İngilizce konuşurken ve de yabancılara sunum yaparken kendinizi harika hissedeceksiniz.

curtain

www.speakandmore.com

12 Great Communication Secrets

To be truly successful you need to know how to be a great communicator. What makes one person better at it than another is often a matter of a few little-known communication skills. Here are the 12 most valuable ones.

1. Connect with yourself.

To be a great communicator you must first know who you are and have confidence in yourself and your ability to connect with others.

2. Speak with sincerity.

Nothing is more effective than being sincere when you communicate, and nothing is more important. Sincerity is the cornerstone for making a connection.

3. Be consistent.

Live your message and practice what you preach — you’ll have a wider reach and can carry more influence. Your credibility comes from your consistency of character.

4. Meet people halfway.

When you communicate you naturally want people to understand what you’re saying, but true communication involves meeting others halfway. You should be learning from others, not just talking at them.

5. Truly listen.

Make a point of listening to what the other person is saying. It not only gives you more insight into whatever’s being discussed, it also shows respect and builds connection.

6. Look beyond the words.

Don’t spend your time mentally preparing your next response. Instead, ask questions for clarification and to make certain you thoroughly understand what the other person is trying to say.

7. Show respect.

Everyone, no matter what position or role they’re in, deserves to be treated with respect. By being respectful you will set the tone of what your leadership is about and how you like to be spoken to. Respect begets respect.

8. Connect to identify.

Try to genuinely connect with others and find a way to relate to them. Working with others is an effective way to develop a greater understanding.

9. Know how to ask.

One of the most effective forms of communication is to ask questions. The ability to ask skillful questions and listen carefully to the responses is a huge factor in being a great communicator.

10. Be genuine in your interest.

It is one thing to communicate with people because you believe you have something to say, but it’s even better to communicate with them because you believe they have something to say.

11. Mind your unspoken language.

Your posture and tone of voice can also play a part in what you say. Our body speaks louder than our words, and sometimes can convey a message that we don’t intend to communicate.

12. Two-way traffic only.

Communication should never be a monologue. The best leaders create a dialogue by listening and inviting others to express themselves.

When you adhere to the secrets of communication of great leaders you can begin to develop strong relationships, gather important information, and increase your understanding of yourself and those around you.

Speak & More is proud to present Denizbank Power Business English Program

Denizbank kısa zamanda gelişme kaydetmeleri gereken çalışanlarının İş İngilizcesini yüksek verim sunan “Power Business English Workshop programıyla destekliyor.

İki ay süren gelişim projesinde, ayda iki tam gün yoğunlaştırılmış workshoplar düzenleniyor. Bu sayede, Denizbank çalışanları İngilizce konuşma,yazma ve sunum becerilerini özel uygulamalarla kolayca geliştiriyorlar. Yabancı uzmanlar eşliğinde, İş İngilizcesi konuşma ve sunum becerilerini kısa zamanda gözle görülür bir şekilde ilerletme imkanına kavuşuyorlar.

Speak & More firmasıyla yapmış olduğumuz Power Business English eğitimlerimizde katılımcılarımızın hem teknik hem de pratik olarak İngilizce seviyelerine katkıda bulunduk. Kurumumuzun beklentileri ve görüşleri doğrultusunda Speak & More ile başarılı bir sinerji yarattık.’’

EzgiG

Ezgi Gümüştekin
Deniz Akademi Gelişim Yönetmeni

Tips for improving Your Business Writing

Business writing is not easy. It has to be direct and persuasive. If you use too many unusual words or craft a rambling sentence that doesn’t make sense, you could lose more than a reader-you can lose a customer.

1. Avoid reversing into sentences

Poorly structured sentences often lead with a weaker (subordinate or dependent) clause, and end on an “active” (independent) clause- blunting their impact. Take the example below:

“In order to aid victims of the earthquake, the organization donated $500,000″.

If this sentence is restructured to lead with the stronger “active” clause, it reads much more naturally:

“The organization donated $500,000 in order to aid victims of the earthquake.”

Additionally, this new structure allows the writer to be more concise by removing an unnecessary phrase (“in order to”):

“The organization donated $500,000 to aid victims of the earthquake.”

2. Use crisp distinctions to heighten contrasts between opposing ideas

Drawing effective comparisons is an essential element of any writer’s toolbox. To maximize the impact of a comparison, make sure that distinctions are clearly structured, specific and as analogous as possible. This might mean making sure that your phrasing is very specific: don’t compare Q1 2015 profits with those of “previous quarters”, compare them with last quarter’s profits, or Q1 2014 profits.

Sentence structure and appropriate punctuation also play an important role in heightening distinctions, and guiding users through complex comparisons that bring in multiple details. Take the following sentence as a negative example:

“Candidates for the position include A, a former startup CEO with technical and managerial skills; and a contractor, B, who would need to relocate and has four years of industry experience.”

Although all the information in the sentence is relevant to the hiring decision, the structure and punctuation confuses the comparison- since the information about Candidate B’s relocation is not relevant to the comparison of the two candidates’ experience. Using double dashes to frame that detail as an aside helps reinforce the comparison.

“Candidates for the position include A, a former startup CEO with technical and managerial skills, and B — would need to relocate — a contractor with four years of industry experience.”

3. Avoid over-stretching your thoughts

While great writers often use long and complex sentences elegantly, excessively long strings of sub-clauses can often burden the reader and obscure your point.

The sentence below attempts to squeeze in too many sub-clauses, and it is a challenge for the reader to follow it to conclusion.

“Michael recently moved from China, where he taught english to students in China’s Solar Valley, a community which has enjoyed enormous investment from the Himin Solar Energy Group in solar technology, to New York, where he’ll be utilizing some of his Chinese contacts to start his own solar energy business.

With so many clauses and sub-clauses, the meaning of this sentence is lost and the impact blunted. Tearing it up into two sentences allows the reader to digest the information in manageable pieces. Within the first sentence, the use of a colon instead of a third comma also serves to emphasize the final and most important clause of the sentence (which connects it to the next sentence).

“Michael recently returned from China, where he taught english in China’s Solar Valley: a community which has enjoyed enormous investment from the Himin Solar Energy Group in solar technology. In New York, he’ll be utilizing some of his Chinese contacts to start his own solar energy business.”

4. Redundant word echoes make your writing fall flat

One of the biggest challenges in writing is the necessity of avoiding redundancy. The lines below illustrate the downside of redundancy:

“The submarine industry is on the upswing; but life in a submarine is notoriously cramped and unpleasant (with many submarine operators churning out of the industry on a regular basis). Nonetheless, submarine enthusiasts and investors in marine extraction industries continue to fill submarine order lists.”

If you have to refer regularly to a noun for which there aren’t many direct synonyms (for example, an article about submarines) you might have to get creative. Here are few options:

a non-direct synonym (vessel, craft)
a metaphor (refer to “life under water” rather than “life in a submarine”)
a generic term (instead of “submarine operator” just “operator”)

Speak & More presents The Art of Feedback With Coffee Sessions Workshop NEW

Purpose of the training

Good Communication tops most people’s list of workplace skills. The ability to give and receive feedback effectively is one of the most important parts of person to person business communication. This workshop is designed to help you improve your managerial skills in giving and receiving feedback in the workplace and create desired job performance and cultivate a teamwork-focused environment.

This valuable workshop and consecutively organized coffee sessions will help you to present your ideas and receive feedback more effectively. With a little practice, feedback sessions will turn into tools that will help you and your team to improve job performance and meet your goals. Following the workshop, we will organize two coffee sessions where you can practice with your colleagues while giving and receiving live feedback in order to improve your skills within this forte.

handshake
Target Audience

Managers and executives who need to improve the business performance of direct reports and co-workers through effective feedback.

Workshop Content Overview

Essentials of Feedback in Workplace

The Power of Feedback
  • What is Feedback?
  • How Do We Give Feedback in the Workplace?
  • Misperceptions About Feedbacks
Creating Detailed Feedback
  • Detailed Feedback is Specific
Planning Effective Feedback
  • Why You Should Plan Your Feedback
  • Ask These Questions When Planning Your Feedback
Steps for Giving Effective Feedback
  • Preparing to Give Your Feedback
  • Choosing an Appropriate Time and Place
  • Basic Steps For Giving Reinforcement and Redirection
  • Staying on Track and Providing Higher Level of Information
Steps for Receiving Effective Feedback Effectively
  • How Do You React to Feedback?
  • Listening & Learning From Feedback
  • Don’t Be Afraid to Ask Questions
  • Staying Calm and Cordial
Feedback & Communication Styles
  • How Styles Affect Feedback
  • Understanding the Communication Styles of Others
Handling Difficult Feedback Situations

Speak & More is proud to present Burgan Bank Project

Burgan Bank 2012 yılında Eurobank Tekfen’in çoğunluk hissesine sahip olarak, Türkiye’de Burgan Bank A.Ş. olarak bankacılık faaliyetlerine başlamıştır. Orta Doğu ve Kuzey Afrika bölgesinde bankacılık alanında lider konumda olan Burgan Bank kurumsal, ticari ve kobi müşterilerine özel ürünler ve hizmetler sunmaktadır.

Burgan Bank, bankacılık sektöründe güçlü bir oyuncu olma ve hedef pazarlarda hızlı büyüme stratejisi çerçevesinde kritik öneme sahip pozisyonlardaki çalışanlarının İş İngilizcesini Speak & More ile geliştirme kararı almıştır!

Burgan Bank, yeni yabancı ortaklı yapısında yöneticilerinin iş İngilizcesi konuşma becerilerini Speak & More‘un özel bir programıyla destekliyor. “Business English Group Training” projesiyle yöneticiler etkili konuşma becerilerini geliştirirken, yabancı meslektaşlarıyla çalışırken kendilerini daha rahat ve hazır hissediyorlar.

Yeliz Erbaş“Dünya standartlarında kaliteli bankacılık hizmetini müşterilerimize sunma stratejimiz, yetkinlikleri yüksek çalışanlara sahip olmamızı gerektiriyor.
Kritik görevlerde bulunan çalışanlarımızın yabancı meslektaşları ve iş ortaklarıyla olan temaslarında yüksek kalitede iletişim kurmalarını istiyoruz. Bu amaçla, Speak & More ile gerçekleştirdiğimiz İş İngilizcesi gelişim projesinde, katılımcıların konuşma becerilerinde gözle görülür bir iyileşme elde ettik.

Değer yaratan ve çalışanlar arasında popüler olan bir gelişim programına destek vermekten ve güzel sonuçlar almaktan memnunuz.”

Yeliz Erbaş
Birim Yöneticisi
Eğitim ve Gelişim

How to Improve Your Presentation Skills

Your presentations skills are as important as the information you are presenting. This guide will help you prepare for a presentation and polish your speaking skills for a successful pitch. 

Yeni Resim

The opportunity to pitch your services to a potential client, spell out your business plan to a potential business partner, or promote your business at an event may require that you give a presentation. Whether or not your presentation achieves its desired outcome can be affected by your skills as a speaker, so it’s important to step in front of your audience with your best foot forward. As Speakandmore, we explain how to prepare, deliver, and answer questions about a stellar presentation.

Preparation

1) Research your audience. Knowing the needs of your audience can help you tailor your presentation to target their interests and explain how your company can be of use in their specific situation.

2) Structuring your presentation. The classic format is to tell them what you’re going to say, present, and then tell them what you told them, What we advise is to start off with the benefits of what you’re going to say, the benefits to the audience, and then present and review.

  • Opening. Your opening should be something that makes an emotional connection with the audience.  It can be a story, a question, or a shocking static. It should not be an introduction of yourself or five minutes of thank-you. Any stories you use should represent your audience’s position in life and should use characters that are analogous to your audience.
  • Body. Try to stick to your three most important points. It’s more important to engage the audience than to tell them everything you know. You will need to leave some information out, but it is likely that what you don’t cover in the presentation will come up when you take questions. Keep your outcome in mind. You don’t have to write out your presentation word for word (or worse, memorize it) if you just remember to keep going back to your main points and working toward your desired outcome. Be prepared to present both sides of an issue. You’ll appear more credible if you acknowledge your competitors or any opposing arguments. After you’ve explained the other side, you can spell out exactly why your company is better or your argument is stronger.
  • Closing. The closing of your presentation is the last opportunity you have to give your audience something that will stick in their minds. You can go back to your opening or end on a clever slogan or a call to action.  When making a business proposal, you end on a positive forecast. Your forecast will provide fodder that can serve to validate any subconsciously generated optimism.

3) Practice, practice, practice…but don’t memorize. If you practice your speech only once, you’re going to stink. Starting to rehearse your presentation about a month in advance. You can talk into a mirror, talk to a wall, or ask a family member to listen. Do whatever works for you, but make sure it includes practicing out loud so that you can get a sense of timing.

  • Rehearsing does not mean memorization. Memorizing your speech can make you sound mechanical and over-rehearsed. Really the only people who are good at memorizing things are actors, If you’re going to do it well, you actually have to act it out and play a character, and most speakers aren’t very good at that. Even if you are good at acting, you don’t memorize your speech to perfection. When an individual is too polished, it makes them relatively inaccessible in the mind of the audience. The audience is human at the end of the day, and this person doesn’t seem to be like them.  It really retards the rapport building process.
  • Videotape yourself. You can’t know how you come off to people until you see it. Recording yourself is the best way to target the areas where you can improve.
  • Calm your nerves. Changing the word ‘presentation’ to ‘conversation’ when thinking about your big day. Feel better yet? If not, you can also quell panic by conditioning yourself to be in presentation-mode.
  • Stop working on it. You really need time to start getting into relaxation mode. You can’t be in your hyper rewriting, restructuring mode right up to your presentation. Take a couple of days to relax before your speech.

Delivery

1) Verbal Delivery

  • Be Brief. The average adult was able to focus on a loading web page for only four to eight seconds before looking somewhere else. Attention spans are short; don’t dwell on a specific subject too long.
  • Ask questions to keep the audience engaged. This can be something as simple as pausing to ask if your audience understands everything you’ve presented so far.
  • Speak to your demographic. Match the semantics of your audience as closely as possible. Speak their language. If you’re selling a new video game, for instance, your semantics are going to be a lot different than if you’re working with a litigation attorney.
  • Work on your tone. Evolutionary psychology suggests that people of both sexes respond better to deep male voices and high female voices. It takes practice to change the tone of your voice, but it can be done.
  • Avoid speaking softly or other speech patterns that make you seem unconfident. For example, avoid ending sentences in an escalating tone that suggests every sentence you speak is a question.
  • You should avoid words like ‘umm’, ‘uhh’. One strategy for kicking a fill-word habit: Say the offending word and concentrate on it.Then tell yourself, ‘this is a fill word, I’m avoiding this”. When you say this, it creates that pattern of changing it so that you’ll catch yourself when you start saying it.
  • Don’t use words like ” don’t “. It’s important to avoid phrases like “don’t worry”. Tell your audience what they should do instead. Similarly, don’t say “I hope you will enjoy this presentation”. Say, “I am confident that you will enjoy this presentation.”

2) Body Language

  • Stand at a comfortable distance. Remaining within 2.5 – 7 feet of your audience. This presupposes (at a subconscious level) a personal to social relationship.
  • Eye contact. Don’t surf the audience with your eyes.  Rather, make eye contact with one person at a time.
  • Appear confident:

a. Shoulders back

b. Arms at your sides or held in front of your body when making gestures

c. Hands open or only slightly closed

d. Smile slightly or keep your face neutral.

e. Take long strides

f. Make every movement purposeful and decided

g. Treat props (like your resume or a handout) as though they are of value.  Don’t let a paper in your hand flap back and forth carelessly.

3) Powerpoint

  • A Good Powerpoint…
  1. Relies heavily on images.
  2. Has only one or two sentences per slide.
  3. Entertains.
  4. Enhances your presentation, but doesn’t summarize it.
  • A Bad Powerpoint…
  1. Contains font smaller than 32pt.
  2. Has more than five or six lines of text per slide.
  3. Displays a logo on every slide (your audience won’t forget who you are).
  4. Is printed and distributed as a handout.

Questions

Being prepared to answer questions plays a major role in appearing credible to your audience.

Taking questions before the end of your presentation. You’ll have to let the audience know that you plan to continue after questions so that they don’t start packing up their things, but this approach allows you to close your presentation on your own note. The audience will leave with your final message in their minds instead of some random question that someone asked that maybe was off-topic.

For further details you can always contact us in order to boost your presentation skills and impress your audience.

Speak & More presents Alternatif Bank Project

Alternatif Bank, finans sektörüne ve ülke ekonomisine yaptığı değerli katkılarla yoluna emin adımlarla devam etmektedir. Alternatif Bank, 2013 yılında daha güçlü bir yapıya kavuşmak ve daha fazla müşteriye hizmet edebilmek amacıyla, Commercial Bank of Qatar ile ortaklık anlaşması imza etmiştir. Bankacılık sektöründe güçlü bir oyuncu olma ve hedef pazarlarda hızlı büyüme stratejisi çerçevesinde kritik öneme sahip pozisyonlardaki çalışanlarının İş İngilizcesini Speak & More ile Geliştirme kararı almıştır!
Alternatif Bank, yeni yabancı ortaklı yapısında yöneticilerinin iş İngilizcesi konuşma becerileriniSpeak & More‘un özel bir programıyla destekliyor. “Business English Group Training” projesiyle yöneticiler etkili konuşma becerilerini geliştirirken, yabancı meslektaşlarıyla çalışırken kendilerini daha rahat ve hazır hissediyorlar.

Bahar Mete Baran“Dünya standartlarında kaliteli bankacılık hizmetini müşterilerimize sunma stratejimiz, alanımızda daha aktif rol almamızı gerektirmektedir. 
Kritik görevlerde bulunan çalışanlarımızın yabancı meslektaşları ve iş ortaklarıyla olan temaslarında yüksek kalitede iletişim kurmalarını istiyoruz. Bu amaçla, Speak & More ile gerçekleştirdiğimiz İş İngilizcesi gelişim projesinde, katılımcıların konuşma becerilerinde gözle görülür bir iyileşme elde ettik. 

Çalışanların altı aylık programlara azalmayan bir ilgiyle devam etmeleri, bu özel programı kişisel gelişimleri için ne kadar önemsediklerini bize göstermiştir. Değer yaratan ve çalışanlar arasında popüler olan bir gelişim programına destek vermekten ve güzel sonuçlar almaktan memnunuz.”

Bahar Mete Baran
Eğitim Müdürü
ABANK

Speak & More presents Aygaz Project

Koç Topluluğunun Enerji sektöründe faaliyet gösteren şirketi AYGAZ, üst düzey yöneticilerinin İş İngilizcesi konuşma ve sunum becerisini üst seviyelere taşımak amacıyla Speak & More ile uzun dönemli bir işbirliği gerçekleştirmektedir. Bu kapsamda, AYGAZ 2013 yılının başından beri değerli bir eğitim projesi yürütmektedir.

Yabancı çözüm ortakları ve müşterilerle yapılan toplantılarda, kurum yöneticilerinin kendilerini iyi hissetmelerini sağlayacak İngilizce iletişim sırları kendileriyle paylaşılmaktadır. Yöneticiler, etkileyici bir İngilizce konuşma becerisine kavuşmaları için yabancı uzmanlardan birebir coaching almaktadır.

“Executive Business English” projesiyle üst düzey yöneticiler konuşma becerilerini geliştirirken, proje sunumlarında ve müzakerelerde kendilerini daha rahat ve hazır hissetmektedirler.

Zelal Yetik“Yöneticilerimizin yabancı ortaklar ve tedarikçiklerle olan temaslarında İngilizceyi sıklıkla kullandıklarını ve kendilerini daha rahat hissetmek istediklerini tespit ettik. Bu anlarda etkinliklerini arttırmak ve kendilerini İngilizcede rahat ifade edebilmelerini sağlamak amacıyla, “Speak & More Executive Business English” programını uygulamaya aldık.

Yüksek kaliteli bir yönetici gelişim programı düzenliyoruz. Elde ettiğimiz sonuçlardan hem yöneticilerimiz hem de kurum olarak memnunuz.”

Zelal Yetik 
İnsan Kaynakları Sorumlusu 
AYGAZ

Speak & More presents MSC Turkey Project

mersin I (6)MSC Türkiye, satış ekibi ve satış yöneticilerinden oluşan 120 çalışanına 6 ay süren özel bir proje kapsamında Speak & More İngilizce sunum teknikleri eğitimini aldırdı. İstanbul, İzmir, Bursa ve Mersin lokasyonlarında gerçekleşen seminerler sonucunda, katılımcılar İngilizce etkili sunum hazırlamanın ve yabancı iş ortaklarını kolayca etkilemenin yollarını öğrendiler.

IST III (3)MSC Türkiye ekibinin dünya standartlarında İş İngilizcesi gelişimine destek olmaktan Speak & More olarak gurur duyuyoruz.

“Speak & More ile eğitim verdikleri bir firmanın referansı vesilesi ile tanıştık. 2012 yılında 6 aylık süreç içerisinde Tüm Satış ekibimiz ve Satış Yöneticilerimiz için İngilizce Sunum Teknikleri eğitimini gerçekleştirdik.

Katılımcılarımıza eğitim davetini ilettiğimiz günlerde, eğitimin içeriği, derinliği ve yaratacağı fayda hakkında tereddütler vardı, ta ki ilk grubun eğitimi gerçekleşene kadar. Eğitimin içeriğinde yer alan her bir sözcük gerçekten de iş yaşamımızda etkin kullanabileceğimiz bilgilerle doluydu.

Serap Tosun“Biz zaten yıllardır sunum yapıyoruz ve İngilizcemiz de gayet iyi” duygusuyla eğitime giden katılımcılarımızın tamamından sözlü veya yazılı teşekkür mesajları aldık. Verdikleri geri bildirimde, son derece faydalı bilgiler edindiklerini, kendi becerileri hakkında ciddi farkındalık kazandıklarını, aktarılan bilgileri yalnızca sunum sırasında değil, günlük iş akışının her anında da kullanabildiklerini ifade ettiler.

Speak & More’a gelişimimize sağladıkları katkı, profesyonel ancak içten ve samimi yaklaşımları için teşekkür ederiz.”

Serap Tosun
İnsan Kaynakları Müdürü 
MSC Gemi Acenteliği A.Ş.